Welcome to our You Must Learn NLP Blog. We are putting this together to help share the value of NLP. So many people know NLP as a communication tool, or a personal growth field, or as a coaching modality.

In the past 24 years, what we have learned – above anything else – is that NLP is a hard concept to explain!! And this is because it is so extremely versatile! We have chunked our blog posts into 5 categories: NLP for Communication, NLP for Personal Growth, NLP for Business, NLP for Health and Using NLP with Others.

We know that our students that get the most out of learning NLP have a great understanding of how they will be able to use it in their life.

Our intention is for you to find so much value in NLP and it becomes a MUST for you to learn. We hope to see you in our NLP Classroom very soon!

Change Unwanted Habits and Behaviours

Have you ever had an unwanted habit or behaviour that you wanted to change? Maybe it was procrastination, or disorganisation, or being quick to anger. Or maybe it was more of a physical behaviour like smoking, biting your nails or emotional eating.

A great thing about NLP is that you will learn how your unconscious programs lead directly to the behaviours you have in life – both the positive and negative behaviours. You will learn not just how to identify these behaviours and underlying patterns, but you’ll learn how to change these unwanted habits and behaviours.

The mind is very ritualistic in many ways, and works best with habits and routines; in fact, habits are very easy to create – but not always as easy to change! Often we hear people say they continue with the old unwanted habit or behaviour because they don’t know what they would rather do, they don’t have the will power or resolve to change or they tried but it didn’t work.

We know that with NLP, if you have a strong enough desire, the HOW you make a change is easy. And, with some of the simple tools NLP has, you will be able to create quick and long lasting changes to behaviours and habits that are no longer serving you. The longer term benefit of this is that you will have practical tools that will help you to direct your thoughts, actions and behaviours and ultimately have the power over your own life and mind.

With NLP we have helped people change so many behaviours and habits in their lives – if something isn’t working for you and if you want to change, you can use NLP to change it! This might help you to quit smoking, putting yourself down, apologising unnecessarily, drinking too much, forgetting to put the lid on the toothpaste, driving too fast, reacting instead of being proactive, stop procrastinating, getting nervous, or any other behaviour that isn’t in alignment with what you want in your life.

The first step is simply to choose which behaviour or habit to transform first!

Love Your Work

Not long ago, there was a gentleman in our NLP course in Singapore who had been doing the same job for 37 years, and he had loathed his job for 36 of those years. While talking to him, other than the paycheque he received, he couldn’t think of anything else beneficial to his job.

Unfortunately, he stayed in this job for so long because of the financial reward. It allowed him to take care of his family, provide a lifestyle he desired and pay for the things he and they desired. However, he had to work so much, for so long, and so hard that he barely had time to enjoy the very things the money was giving him.

He relished the weekends from Friday afternoon until Sunday evening. Starting after work on Friday his mood would improve, he would become more positive, powerful and creative. It was during the weekends (or when on holiday), that he would dream of his future and possibilities and hope. Then, Sunday evening would roll around and his mood changed, his behaviours changed and he went into work mode, which, from his description sounded

a lot like angry-depression; he would stay in this mood until it was time again for the weekend. During the week, he had no energy or time or desire to dream or be creative to work toward his real goals and desires.

Part of his desire to learn NLP was to figure out a way to create a new path, in fact, what made his heart sing is the idea of being an NLP Coach and building a Wellness Centre with other Coaches and Allied Health Practitioners. He did gain a roadmap to begin his journey to becoming a coach, but being practical, he kn

ew that it would take a while before he could quit his well-paying job to change career paths. So, an interim goal became to enjoy his job again.

To do this, he first looked at his values of his current role – which he deemed now as a ‘filler-job’. He identified that the financial reward was indeed important, but he also was doing a job he had skills for, that was helping others and working in a team. All things he had dismissed before. He also looked at his emotional states and collapsed anchors that moved him into negative sates, and created new anchors that helped to access positive and resourceful states.

As long as a role is fulfilling your values and a positive or resourceful emotional state is being accessed, then you can fall in love with any job, role, situation, person, place or thing. NLP helped this gentleman to look forward to going to his filler-job – and he no longer loathed the work or the people or the concept. He knew it was just temporary. Because of this mood and energy shift, during the week his is studying, practicing and planning for his Coaching Business to take off at the end of the year.

Your mind is amazing – and we are creatures of habit. A good, and bad thing, is that habits are fairly easy to create. When you can get your mindset right, then you can love the work you do and do it well!

Understand Yourself and Your Triggers

All communication – interpersonal (with others) and intrapersonal (with you) starts with you. With NLP you can understand others to be able to adapt to them, respect their model of the world and better influence a positive outcome; but the most important person to understand is yourself.

With NLP you are able to better understand yourself and what your triggers are. Triggers might be anchors that trigger a positive or negative response.

We filter information through our five senses and our various programs including our history, beliefs, values, memories and other unconscious filters. Everything we do and every emotion we have has some sort of neurological reason for it – we see, hear or feel something and it automatically releases a chemical or hormone and we react depending on that.

Most of us go through life thinking “well, this is just how I am” – whether that be optimistic, anxious, positive, depressed, outgoing, slow or anything else. But – it’s not ‘just how you are’ – it’s how you’ve been programmed. Your Model of the World is based on the foundations of your programming. NLP will help you to understand what programs are running. And, of those programs, what programs are working, not working, outdated, redundant or broken.

When we are communicating with others, we often react unconsciously due to what has been said or done or even how someone looks at us. These unconscious reactions are anchors and our behaviour is a direct reaction due to these anchors. When you can better understand yourself and the triggers in your life, you can communicate better because of this.

For example, if I know that conflict causes me to retreat into myself, knowing this allows me to do better. I will know that I may need more time to explain myself, I may need to explain to someone what has just happened or even to learn to handle conflict in a new and beneficial manner.

Additionally, if I know that I am prone to being very detailed, this gives me information to work with if I’m talking to someone who is more big picture oriented. It gives me a choice of altering my style of communication or not. Yet another example would be when I’m communicating with someone who has very different ideas or beliefs than I do. By first understanding my values and beliefs about myself – I can be more congruent when communicating with others. We have found that when people don’t understand themselves it is easy to be swayed, influenced or manipulated in a way that is not useful or beneficial.

Collapse Old Anchors

When we are talking NLP language, an anchor is a stimulus that creates a response. For example, a certain song might create a happy or a sad response. The smell of roses might take you back to your wedding day. The sunshine might trigger a sense of happiness and a stormy day may trigger sadness or withdrawal.

Ultimately, anytime you have a conditioned response occur, that is an anchor.

Sometimes, the responses we have do not serve us in a beneficial way. If, for example, something triggers fear or depression or anxiety – you might be better of without that anchor. In fact, most fears we have (fear of dogs, public speaking, failure, heights, flying, etc.), in their basic element is an anchor of some sort.

NLP contains tools that will help you to collapse old anchors; diffusing them so they no longer affect you. So the dog no longer creates fear, you can feel happy on a stormy day, the baby crying no longer makes you angry – and neither does the bad driver you are behind on the road!

Not only can NLP help you to collapse anchors that are not serving you, if you have beliefs or behaviours associated with the anchor, you can help change these old patterns of thought and action to help set you up for a new desired state.

Manage others more effectively

Managing and leading others is sometimes a challenging task, especially if you have a team of people who are quite different to one another. Effective management skills start with a better understanding of the people on your team, and by that, we mean understanding their beliefs, what is important to them, what motivates them, what pushes their buttons and slows them down – and how to manage that person in the way they need to be directed.

Management is an individual game – each person generally needs to be lead in a slightly different way because of his or her model of the world. The ultimate respect you can give to someone is when you realise you need to get the same outcome for the whole team, but lead people differently to arrive at the same destination.

Unfortunately, the business world doesn’t do a good job of training people to be managers. People get promoted because they were good at their previous job, or they start their own company, or create their own team – and boom! They are a manager. The skills of NLP will help you to fast-track your interpersonal communication skills, coaching abilities and leadership qualities!

Reset Metabolism

You’ve heard it before and we’ll say it again – the mind and body are connected, therefore affect each other.

And the body can be a fickle thing! It runs on a program of health and can be swayed easily by beliefs, input (diet) and output (exercise). NLP can assist greatly with the belief parts of health. In fact, one belief we often work with is “as I get older my metabolism slows down”. Do you have this belief? If so, according to whom?

If its not a universal truth (the sun will come up tomorrow, there are fish in the ocean, etc.), then it isn’t a belief that exists for everyone. Do you know of anyone who is still fit, healthy and can eat whatever they want without a thought to their metabolism? What if metabolism were less of an age thing and more of a mind thing? Would you choose to do something about it?

Luckily, NLP has a few tools that will help for this! Namely, a process called Communicating with Symptoms, Unconscious Pattern Change and also Neuro Repair Change are all tools that you will learn with NLP that can help you to reset your metabolism – creating more energy, vibrancy and a smaller waistline for you all at the same time.

Become an NLP Therapist

It used to be that people only sought the help of a therapist when they were referred by a doctor because something was wrong and it took months and months, even years and years to feel benefit of the therapy.

Times have changed my friend, times have changed. With the development of brief-therapies, people are learning more about how the mind works and how tools like Neuro Linguistic Programming (NLP) can facilitate change at a rapid pace.

So, if you have a calling to a helping profession, but actually want to help others – then NLP is worth looking into. Let me tell you more.

As an NLP Therapist, you will be able to assist people with a range of issues including depression, anxiety, addictions, fears, lack of confidence, procrastination, negativity, lack of motivation, communication issues and more. As you can see – similar topics to what a traditional counsellor or therapist may help someone with, but more breadth and in a much quicker timeframe.

NLP is the study of excellence, modelled after three prime therapists in the 1970’s that all worked directly with the unconscious mind; this is the part of your mind that actually runs your body, emotions, reactions and more! In fact, as an NLP Therapist, your job is to understand how the language of your clients mind has created and how it triggers patterns and programs unconsciously. As an NLP Therapist, you are less interested in what the story of your client is and more interested in how the story evolved.

You’ll identify where your client is and what they want by a variety of specialised questions aimed at uncovering what has been distorted, deleted and generalised by the conscious mind. Through questions again, you’ll begin to understand what is holding your client back, or interfering with their progress to reach their desired state. This might mean finding unresourceful habits, behaviours, patterns of thoughts emotions or actions. And, you’ll identify what resources your client requires, for example your client may need more confidence, self- belief or a voice.

Then, once we have an understanding of all of that – you will then use a variety of tools that you’ll learn as an NLP Practitioner and Master Practitioner that will help you to clear and transform any interferences while also accessing and building resources your client needs.

And the best thing – you will be working with your clients unconscious mind to make the changes. This bypasses the need for a pure talk-therapy formula and starts creating action and movement right away.

Generally, an NLP Therapist will work with a client in 6-12 one hour sessions, staying well within the limits of traditional brief therapy which is deems as anything less than 20 hours.

No previous training is required to start your journey at becoming an NLP Therapist – generally, your study will span for about 12 months and then you can begin your full or part time career as an NLP Therapist.

Improve recruitment strategies

Employee retention can be greatly improved by hiring the right people in the first place. Unfortunately, too many old school recruitment techniques are still being used. I (Heidi) cringe whenever I hear “what do you think your strengths and weakness are”, or “give me an example in a previous job when you X”. Capability and behaviour based interviews don’t always find the best candidates for your roles.

Recruitment generally works by soliciting resumes, looking through those resumes for someone who has the skillset or background that you are looking for, and when you get them in front of you, during the interview you’re looking for ‘are they the right fit’.

What does that mean? The right fit? Is that skills or person? Skills can be taught, mindset is a harder thing to train. Have you ever seen the most competent and skilled person hired for a job, but they still didn’t fit somehow? That’s mindset.

With NLP, we look at a variety of unconscious filters that you can easily identify while talking to another person – and we match those to the filters that might be required for the job, the workplace, the team and the way the person will be managed.

Instead of asking about a behavioural aspect, ask instead “tell me about an aspect of your current/past job that you truly enjoyed” – this will give you insight into the persons mindset. From NLP you will gain skills and knowledge about how to create a recruitment plan for your business to ensure the right-minded person with the right skills is being hired.

Deal with difficult people easily

What makes people difficult? What we find mostly is that people are labelled as ‘difficult’ when they are different to us.

Everyone has a different Model of the World – and sometimes difficult people have a vastly different model than we do. In general life, we see people either avoiding or trying to challenge the difficult person. NLP looks at it a bit differently.

If someone is different to us and there is resistance in our communication, NLP sees this simply as a lack of rapport. So, to deal with that difficult person you can spend a few minutes building rapport and starting to understand where they are coming from.

Additionally, NLP has a few extra tools that will help you to be able to associate into that other person to gain an even better understanding of where they are coming from. A tool called Perceptual Positions will help you to look from your perspective, their perspective and a true observer perspective to gain a better understanding from various points of views. We also look at what the Positive Intention is behind any behaviour and understand this to be a part of a person’s filtering process.

With the use of rapport, understanding a person’s beliefs, values, positive intention and even by stepping into their shoes – handing those difficult people becomes a very easy task. In no time, with NLP, you’ll become the person who can get along with everyone very easily

Get to Know Yourself

How well would you say you know yourself? Interestingly, the majority of your patterns of emotions, behaviours, and beliefs are largely unconscious – and are simply a part of what we do and how we act and how we behave. But, what if each and every thing you do is based on your programming? Would you know all of those programs? Or do you think you live life on auto-pilot?

If you’ve ever heard anyone say something like “oh, that’s just how I am” – this is a loud alarm that really says, I don’t really know myself – I just do whatever happens and call it fate.

We tend to underestimate the importance of knowing ourselves. Many of us go through each day reacting to events and just getting by rather than making choices based on who we are and what we want. One of the most common remarks we hear from our students after they begin to learn NLP is “I truly understand and know myself more now – so now, I can respect my model of the world”.

In NLP, this is a presupposition or assumption – to respect another person’s model of the world. But, first and foremost, NLP will help you to understand and respect your own.

Your Model of the world is made up of your history, memories, values, beliefs, concepts, imagination, and something we call meta programs – which are unconscious filters though which you make sense of your world through. With NLP, you will learn not only more about what is important to you, what you belief, how your behaviours help or hold you back – you’ll also be able to figure out why you do what you do. You’ll learn how to change what isn’t working for you and enhance what it.

Unfortunately, not knowing yourself well can lead to confusion and wasting much time with indecision second guessing. However, when you know what motivates you, how to make better decisions, what is important to you and how to change aspects that hold you back, something magical can happen. That something magical is that YOU can not only better understand yourself, you can become your own best friend!

Find out what motivates others

We humans are funny creatures. We tend to treat others how we want to be treated; which kind of makes sense – when it comes to morals, ethics and human needs. However, when it comes to what motivates us, what we believe or what we do, each of us is as different as our fingerprints.

With NLP you will learn how to identify what motivates other people – from a communication standpoint, this is useful information. If you are a manager, parent, coach, teacher, personal trainer, doctor, or really, anyone who wants to motivate others this skill will come in handy.

The motivations of people is largely dependant on their values and beliefs. Some various motivations might be things like time, money, gratitude, energy, touch, affection, love, responsibility, freedom, health or a multitude of other possibilities.

With NLP you will learn questioning and observation skills which will help you to identify the motivational drivers of others.

Set yourself up for more business success

Regardless of what kind of ‘business’ you are in, NLP can help you set yourself up for more success. It doesn’t matter if you own a business, are a receptionist, sales person, parent, artist, coach, trainer, shelf stocker – you are in charge of your mind. A couple of years ago Sarah completed our NLP Level 1 trainings with zero intention to use it in her job because “well, I’m just an admin”; her intention was simply to help herself to communicate better, run her mind/body more effectively and improve her relationships. Well, she did all of that – and more!

With NLP, you’ll not only learn a superb goal setting tool, you’ll also be able to adjust your behaviours, thoughts and beliefs to match the outcome you want. Sarah learned that in her personal life, when she was focusing on what she wanted and when she addressed any blocks or limitations that were stopping her she was able to easily move through them. So, she decided to try her hand at using NLP at work.

She set a Success Goal – her first goal was for others to give her verbal feedback about her improved performance. In reality, she didn’t change her performance at all – she changed her attitude toward her performance! In turn, she began getting positive feedback. Her next goal was to get a promotion to a Senior Administration role – within a few months, she got that! Sarah continued on to the Level 2 NLP training and she learned about the Disney Planning Process and she decided it was time to fast-track her work success, since she hadn’t prioritised it earlier in her career. She’s recently been promoted again, this time into the marketing department of her company – she is working directly for the Senior Manager, learning a lot and using her NLP skills every day in her work, and for herself at work.

What you put your mind to, you can achieve – and with NLP you can make sure your success psychology is aligned with what you desire!

Understand the mind/body connection

One of NLP’s presuppositions states that the mind and body are connected therefore effect each other. Now suppose you realise this, but tend not to pay attention to it. When you feel hungry you eat, when you have a head ache you might take an aspirin.

Not that this is wrong, but what if you learned to listen to your body and to find out what it is wanting you to pay attention to. Imagine your headache is the only way your mind can get you to shut off. You get the outcome of down time but in a   painful way. When you know the body communicates constantly then you can listen in a way you hadn’t before.

NLP has amazing processes to get in touch with your own mind/body connection. It’s one of the most important things you can do in your life for yourself.

Find out how a person is processing information

To make sense of the world, our first filtering system is based on our five senses – what you see, hear, taste, touch and smell. Automatically when something comes into your conscious or unconscious awareness it triggers an internal response which ultimately leads to an outcome or behaviour; and eventually the mind stores the event as a memory.

Our memories then act as filters for future reference and for filtering the world around us.

Interestingly, the mind not only stores the whole memory, but also stores components of the memory in different ways. NLP has tapped into an idea and concept that was originated by American Psychologist William James in the late 1800’s. He hypothesised, and later identified that when our eyes move in different directions, we are actually accessing different types of information.

It seems that our brain dissects a memory and stores the visual, auditory, kinaesthetic (feeling) and internal dialogue (your own self talk) as separate components which add to our filtering process.

So, through watching someone’s Eye Accessing Cues you are able to identify how a person is processing information – if they are making a decision for example, based on what they see, what they hear, what they feel or the logic they are telling themselves.

This non-verbal information helps in communication in a few ways.

First, it allows you to ask better questions; if you observe someone looking to their Auditory Recall space while saying “I can’t do that” – you can ask “who told you that?”.

Second, it will help you to help others move out of stuck states; if someone is having a hard time creating goals and imagining the future and you see their eyes in the kinaesthetic space, you can ask them to look into the visual area and begin to dream and imagine.

Third, it will help you to identify key strategies for decision making and more. If I am wanting to influence someone in a positive way and while they are making a decision I see their eyes move to their internal dialogue area, I want to appeal more to their logic. On the other hand, if their eyes move first to the kinaesthetic area, I may want to appeal more to their emotions.

Not only is watching a persons eye movements a great tool for improving communication by understanding how someone is processing information – it’s a great party trick that everyone should have!

Create more internal awareness

Sensory acuity is a great skill to have with others and the world around you, it is also an exceptional tool to have for yourself. Too many people don’t put their own needs first and they don’t recognise when their mind/body are communicating to them.

With NLP and sensory acuity skills, you will also learn to tune more into yourself. You’ll be able to listen and trust your unconscious mind more, notice more of your intuition, be clearer in your mind and more determined in your way of being.

What we’ve found is when our students start to apply their sensory acuity skills with themselves, they begin to better respect their own model of the world and start to give them what they need. Imagine really being able to understand what you need from yourself!

And guess what, those little aches and pains, or a headache, or hunger when you’re stressed, or the need for a cigarette, or depression or anxiety – all of that is your body’s way to communicate to you. Won’t it be great to have the tools available to truly be able to listen to yourself in a new and more powerful way!

Get to Know Yourself

How well would you say you know yourself? Interestingly, the majority of your patterns of emotions, behavoiours, and beliefs are largely unconscious – and are simply a part of what we do and how we act and how we behave. But, what if each and every thing you do is based on your programming? Would you know all of those programs? Or do you think you live life on auto-pilot?

If you’ve ever heard anyone say something like “oh, that’s just how I am” – this is a loud alarm that really says, I don’t really know myself – I just do whatever happens and call it fate.

We tend to underestimate the importance of knowing ourselves. Many of us go through each day reacting to events and just getting by rather than making choices based on who we are and what we want. One of the most common remarks we hear from our students after they begin to learn NLP is “I truly understand and know myself more now – so now, I can respect my model of the world”.

In NLP, this is a presupposition or assumption – to respect another person’s model of the world. But, first and foremost, NLP will help you to understand and respect your own.

Your Model of the world is made up of your history, memories, values, beliefs, concepts, imagination, and something we call meta programs – which are unconscious filters though which you make sense of your world through. With NLP, you will learn not only more about what is important to you, what you belief, how your behaviours help or hold you back – you’ll also be able to figure out why you do what you do. You’ll learn how to change what isn’t working for you and enhance what it.
Unfortunately, not knowing yourself well can lead to confusion and wasting much time with indecision second guessing. However, when you know what motivates you, how to make better decisions, what is important to you and how to change aspects that hold you back, something magical can happen. That something magical is that YOU can not only better understand yourself, you can become your own best friend!

Take Things Less Personally

We make decisions in a nano-second. These decisions are based on our history, our memories, our beliefs and other filters. Some people are programmed to take everything personally – to make some sort of meaning about what someone did or said and make it about them.

Now, there isn’t anything wrong with this unless it creates a conflict and interferes with confidence, self-belief or your identity. Our patterns of emotions, behaviours and thoughts were programmed in long ago; and NLP has tools to help us change patterns that don’t work for us.

While its all well and good to say to someone, “don’t take it so personally”, it is a completely other thing to not take it personally. We have beliefs that uphold our behaviours, and to change or alter a behaviour, we need to change a belief or concept about ourselves.

Sometimes these beliefs don’t make any logical sense – which is because beliefs are not always logical. They connect somewhere in the past – but may or may not be relevant in todays world. For example, a person who got praise for doing well when they were little; or another person who was criticized and punished for any discrepancy may both form a pattern of taking things personally.

One size does not fit all when it comes to patterns, beliefs or programs. What is for sure, if you take things personally and that creates an interference, that pattern comes from somewhere. NLP will give you the insight into where it came from and how to change it.

There is a wonderful Polish Proverb that we tend to relate back to NLP and our personal control: “Not my circus, not my monkey’s”

Improve Your Recruitment Strategies with NLP

Employee retention can be greatly improved by hiring the right people in the first place. Unfortunately, too many old school recruitment techniques are still being used. I (Heidi) cringe whenever I hear “what do you think your strengths and weakness are”, or “give me an example in a previous job when you X”. Capability and behaviour based interviews don’t always find the best candidates for your roles.

Recruitment generally works by soliciting resumes, looking through those resumes for someone who has the skillset or background that you are looking for, and when you get them in front of you, during the interview you’re looking for ‘are they the right fit’.

What does that mean? The right fit? Is that skills or person? Skills can be taught, mindset is a harder thing to train. Have you ever seen the most competent and skilled person hired for a job, but they still didn’t fit somehow? That’s mindset.

With NLP, we look at a variety of unconscious filters that you can easily identify while talking to another person – and we match those to the filters that might be required for the job, the workplace, the team and the way the person will be managed.

Instead of asking about a behavioural aspect, ask instead “tell me about an aspect of your current/past job that you truly enjoyed” – this will give you insight into the persons mindset. From NLP you will gain skills and knowledge about how to create a recruitment plan for your business to ensure the right-minded person with the right skills is being hired.

Create Success with NLP

We are sure you’re successful already, which is what you should be! But what if you could really get to know yourself in a way that would help you to create even more success in your life?

With NLP, you will learn about your unconscious filters which connect directly to your success strategies. Some of these include your motivational drivers, what you are pulled toward or pushed away from, compelling instincts of counting or discounting, patterns of flexibility, emotional intelligence and more.

We know that when you know better that allows you to do better. So, not only will you be learning more about what makes you tick – we will be identifying anything that might hold you back from creating success in your life. Limiting beliefs, behaiours, self-talk, etc.

NLP also contains tools to help you to identify and create goals, along with a plan of action to take steps to achievement; all while managing your state and psychology. You probably already have some ideas of what success means to you; with NLP you can bring even more of that into your life!

Manage Your State or Mood

Unless you work in a silo, alone with no one else around, it is useful to have your emotions and mood in check. From an NLP perspective, your mood and emotions at any point in time is known as your state, and it changes regularly.

If you are managing or leading people, selling, influencing, helping or otherwise working with people, your state is important.  Studies have shown that the moods of others can easily be passed from person to person – and negative emotions win out over positives ones nearly every time!

If you want others around you to be upbeat, positive, creative or productive – then it would make sense that you would want to be the model of that yourself. Now, let’s face it – it’s not possible to always be in a good mood. In fact, bad moods are useful.

Anger, frustration, challenged, sad, worried – they are all useful in some context. In the right context, anger demonstrates that you are setting boundaries, that your values have been dismissed or a line of some sort has been crossed. But to hold onto anger for hours, or days is unusual to everyone who come into contact with you – including yourself.

You are in charge of your mind, and therefore your results. NLP will help you to be more aware of the states you are having – and when they are being unproductive for you or for the people around you. And, more importantly, how to change the state you are experiencing to transform it into something that is more useful and resourceful.