How long have the trainers been training NLP?
We started training in 1994 in Sydney, Australia; making us the longest established NLP Training Institute located in Sydney. Laureli, who founded the Australasian Institute of NLP was first trained in NLP in 1983 and utilised her skills in her corporate job and then in an NLP Coaching and therapy capacity until she began training NLP. Heidi joined the institutes in 2000. In 2002 we expanded to international markets, starting in Singapore and then creating the European and American Institutes of NLP.
How do they use their NLP skills outside of the training room?
Both Laureli and Heidi run their own Private Practices where they use their NLP skills in a Therapeutic and Coaching capacities. In addition, they offer consulting services to business clients and assist them in a variety of areas of corporate growth and change. They also run a corporate training company Training Point International. In addition, both write books and articles about NLP and regularly appear on TV and Radio as professionals in their field. They are the co-authors of 30 Days to NLP the text used in the NLP Worldwide training.
Do you have rapport, respect and a liking for your trainer?
The best way to know this is to meet us in person, on the phone or via Skype. In Sydney we are located on York Street, opposite the QVB in Sydney; you are more than welcome to stop by and meet us anytime. Many of our students travel to Sydney or Singapore to train with us – if that is you, then lets meet on Skype or the phone! It is important that you feel comfortable with us and we encourage you to find this out for yourself.
Can you call, email or drop into see your trainer when you want?
In Australia, we are one of a few NLP Training schools with a commercial premises that you can come to anytime you wish. In addition, we are easily contactable via email or the phone. Before your training or after, our door is always open to you. Our intention is not just to teach you NLP but to help you to use and incorporate NLP into your life in whatever way you choose.
What kind of after course support does your trainer provide?
We feel that your NLP training does not end on the last day of your training. Before your course starts you’ll get access to our Student Membership website where you will access your pre-course learning. After the training, we provide weekly and fortnightly updates to the Student Membership site where you’ll access articles, exercises, ideas and tips to incorporate NLP into your life. Through the world we offer NLP Practice Groups where you can meet with a group of NLPers and practice some of the process oriented tools of NLP. These practice groups take place face-to-face as well as online. We also send all of our students a newsletter and provide ongoing courses and workshops for our students to help them continually grow their skills. In addition, both of trainers are available in person, on the phone and via email to answer any questions and offer support to you (see after course support for more information). If you desire to start your own NLP coaching or therapy business we can help you in a coaching or Supervision capacity to get to your dream even quicker.
How long are their courses and do the meet the international requirements?
We teach NLP in an accelerated manner using generative learning skills to teach NLP, this training approach helps you to use all of your learnings as you learn NLP. All of our NLP Certification courses meet and exceed the international requirments. Our Practitioner Certification is 7 or 8 days in length, Master Practitioner is 9 days and our NLP Trainers Training spans 14 days. (See FAQ for more information)
How many people are in one class?
We have a maximum of 20 students in any of our Certification courses. In general, either one or two trainers will facilitate your training and we normally have the assistance of one or more of our past students to help oversee exercises. We pride ourselves in our common-sense and communication style approach to NLP. We want to know more about our students than just their names and usually tailor the various examples we give during your course to the individuals present in the course.
What associations or NLP organisations In your country are your trainers members of?
We are members of many NLP Associations through the world as we are fully supportive of the growth of the industry while meeting and exceeding the training standards set by various organisations. We are members of the Australian Board of NLP (Aust), the NLP Association Singapore, the American Board of NLP (USA) and the NLP Association (UK).
After completing the training can you join any NLP associations or organisations in your country?
After completing our training course you are eligible to join many organisations. We can assist you with information and membership applications to any of the organisations we belong to. In Australia we will provide an application for membership with the NLP Association of NLP and elsewhere in the world we will provide you with information about the NLP Association.
What are the trainers cancellation fees, guarantees and matching programs?
Because our training courses are in high demand, we have a fairly stringent, yet fair cancellation policy. See our Terms & Conditions for more specific information. We also offer a money back guarantee for any workshop or certification course. If for any reason at the end of the first day of your training you are not happy or satisfied with the training you will receive, simply return your manual and text book to us and we will refund any monies paid in full – no questions asked. In addition, we have a Price Matching program which can ensure that if your decision of who you will train with is a monetary decision we will match their price. Certain criteria apply, so please ask us for more information.
Dr. Heidi has organised an elite and special NLP Coaching Practice Group with 2 formats, online and in person. Both group types are limited to 6 participants, everyone will coach and be coached twice (initial and subsequent session) while the other group members are observing from a Meta Position. Using the Benchmarking Formula shared at the NLP Coaching Foundations workshop, you will recieve and give feedback.
Find a trainer who meets your needs, who can help you achieve your intentions, who uses NLP outside of the training room and who you have rapport with. 
